Frequently asked question


  • 1
    What is included in the price of the tour?

    - 6 night accommodation with breakfast
    - Bicycle, SPD pedals, panniers, helmet and accessories
    - Luggage transfer
    - Detailed map and travel information
    - GPS data
    - Pick-up of bikes and gear in Montepulciano
    - Taxes and VAT

  • 2
    Are all taxes included in the prices?

    Yes - there are no hidden extras.

  • 3
    How can I make a reservation and when should I book?

    You can make a reservation on this website. Our tour depart any day from March 15th to Oct 31st. We recommend to book in advance, however, reservations must be made at least 7 days before departure date.

  • 4
    Can I pay when I get to Italy, direct to your company representative ?

    No, the total expense of the Tour must be paid at the moment of the reservation.

  • 5
    Can you book a hotel for me before or after my tour?

    Yes, contact us

  • 6
    How many people will I be travelling with?

    Our bicycle tours are designed for a minimum of 2 people and multiples of 2 travelling.
    It will be your personal Tour and therefore you will be on your own.

  • 7
    Do you accept groups ?

    Yes, we are happy to accept groups on our tours. Discounts are available, check out the prices table or email for more information.

  • 8
    Where does the tour depart from?

    The Tour is scheduled to depart from Florence and arrive to Montepulciano. In the event that you need to invert arrival/departure points, that will not be possible.

  • 9
    Can I bring my own bike?

    We suggest you to bring your own bike, we apply a discount of 100 Euro/person

  • 10
    What bikes do you rent?

    Check the page our bikes

  • 11
    Where do I drop off the bike when I finalise the Tour ?

    If you use our bike, we deliver the bycicle back to Florence. If you have your own bike and need a transfer to another town, airport or train station, contact us for more information.

  • 12
    Will my bicycle be secure at night?

    All our accommodation partners have been selected with bike security in mind.

  • 13
    How do I get to the Tour departure point and leave from the arrival point ? Do you pick up from airports, train stations or hotels ?

    You should get to the departure point and leave from the arrival point by yourself, however, if you need a transfer, please email us to get our prices.

  • 14
    How much luggage can we bring on the tours ?

    Your luggage will be transfered from one hotel to another, it is allowed one full-sized suitcase per person, extra pieces will have extra charges.

  • 15
    Can we leave our extra luggage with you?

    Yes, we have a secure deposit for our clients to leave their extra luggage, please email us to get our prices.

  • 16
    Do I need to be a strong cyclist to enjoy this tour ?

    Not at all! You'll cycle at your own pace so it can be as easy as you want. Hills are an essential part of the beauty of Tuscany, so, if you come from less undulant areas, you should keep that in mind. We carefully plan the routes so that they can be enjoyed by everyone.

  • 17
    Will it be easy for me to get an evening meal?

    Your accommodation will be within easy walking distance of a Trattoria or Restaurant so you'll be able to taste the renowed wines and delicious tuscan cuisine.

  • 18
    What should we wear?

    For most of the time, you will be biking amidst nature, we recommend you bring suitable clothing and footwear for your tour, including waterproof clothing when touring during spring and autumn

  • 19
    Should we take out travel insurance?

    Yes, We highly recommend it.

  • 20
    What is your cancellation policy?

    Click here to view full terms and conditions.

  • 21
    I've missed my tour, can I get a refund?

    Like other tour operators we cannot be responsible if you miss your tour and full cancellation charges will apply.

  • 22
    I have a question that is not covered by these FAQ's?

    Please use the Contact Us page to ask a question. We do our very best to answer your query as soon as possible.

Our Tours explore . . .

The highlights of Tuscany, the Chianti area with its famous vineyards and the beautiful medieval villages of Greve, Panzano, Volpaia, Radda and Castellina. Val d' Orcia and its gems, Montalcino, San Quirico, Bagno Vignoni, Pienza, Monticchiello and Montepulciano.more →